SENIOR & ASSISTED LIVING FACILITIES

Whether you manage an assisted living facility, an active adult community, apartments or condominiums for seniors, a skilled nursing facility, or even nursing home, a property disaster and the management of recovery can put operations and your reputation at risk. A core principle of any senior living facility is serving our communities by providing safety to our seniors. When a property disaster occurs, the key focus is ensuing the physical and mental safety of seniors while maintaining day to day operations and at the heart of this task is ensuring your employees are deployed and engaged. A property disaster challenges this focus and puts your reputation to the test.

Senior Assistance Facilities cannot shut down because the services they provide are essential to the community. Unfortunately, when assisted living facilities are severely damaged by perils such as a flood, fire, frozen pipes, water damage, construction damage, hurricane, or other weather-related perils, they struggle to reopen because business expenses such as outstanding loans and key employee salaries continue even though no income is generated during the rebuild. Often these facilities do not have an advocate on their side to fiercely and quickly fight on their behalf to attain business interruption and extra expense insurance funds for rebuilding and keeping their operations active.

To add to the financial detriment, business personal property is destroyed, further hindering operations. Management teams which attempt to manage the property insurance claim are at the mercy of insurance companies to expedite and settle their claim; while they are left with figuring out how to pay for building damages and business personal property crucial to their operations. These items can include:

• IT data centers, computers, tablets, printers, projectors, media equipment
• kitchens- ovens, microwaves, refrigerators, walk-in freezers, ingredient inventory
• pool maintenance products and equipment
• gym exercise equipment
• sports flooring, sports equipment, uniforms and maintenance equipment
• musical instruments
• medical equipment such as automated external defibrillators and patient beds
• HVAC units, furniture, desks

It takes an exuberant amount of time to manage an assisted living facility property insurance claim correctly and to submit relevant and sufficient information to the insurance company. Sifting through receipts, damaged property and putting together an inventory is a daunting task.  In addition, there are many moving parts and a requirement of knowledge of insurance policy language is key in ensuring a successful settlement. Often operation’s teams just do not have the experience to manage property insurance claims. United Public Adjusters & Appraisers Inc. understands the complexity and urgency associated with managing a property insurance claim for assisted living facilities. We utilize our experience and knowledge to manage the claim on your behalf to ensure that you receive maximum insurance funds to rebuild as quickly as possible.

Including an adjuster to your emergency response team ensures that the financial risk associated with property disasters is mitigated. This approach also allows your staff to focus on operations when disasters happen, while we advocate on your behalf to ensure you receive maximum funds to rebuild as quickly as possible.  United credits the following elements to its success:

Approach.  We hold the insurance company accountable and create urgency to settle the claim quickly.

Strategy. We reduce everything to writing to ensure a diligent process in attaining quick ROI.

Experience. Management of over $100 million in claims nationwide, positions us as an industry expert.

Skills. Expertise in valuation, policy interpretation & construction/real-estate experience produces results. We know how to package a claim and present it to the insurance company.